Talk to the people who touch your inventory
We have an instant contact policy: WhatsApp for anything urgent, email for everything else, and a real phone number that a real person answers during work hours.
When we're here
One cut-off worth knowing: shipments that arrive before 2 pm are checked in the same day.
Closed on New Year's Day, Good Friday, Easter Monday, Victoria Day, Canada Day, Civic Holiday, Labour Day and National Day. Limited hours are possible on Christmas Eve and New Year's Eve.
| Day | Hours |
|---|---|
| Monday–Friday | 09:00–17:00 EST |
| Saturday–Sunday | Closed |
Accessible service and feedback
Prep Buddies is committed to providing its services to everyone, including people with disabilities, in accordance with Ontario's Accessibility for Ontarians with Disabilities Act (AODA).
- Feedback on how Prep Buddies serves people with disabilities, or on any barrier encountered on this website or at the warehouse, is welcome by email at [email protected], by phone or WhatsApp at +1 (519) 697-1473, by mail to 573 Consortium Ct, London, ON N6E 2S8, or in person.
- Prep Buddies responds to feedback within one business day, reviews the matter raised, and advises what action it will take.
- Any page, the terms and conditions, invoices and other documents are available on request in an accessible format, such as plain text or large print, together with communication support, promptly and at no additional cost.
- Visitors to the warehouse are welcome to be accompanied by a service animal or a support person.
- If a facility or service that people with disabilities rely on is temporarily unavailable, Prep Buddies will post a notice on this page stating the reason, the expected duration and any alternatives available.
Let's keep in touch
Tell us about your business and what you're shipping. We'll come back with answers, not a sales script.
London, Ontario: on the route your inventory already takes
We are located in London, Ontario, close to many Amazon FBA fulfillment centers and on the main transit routes from the USA to Toronto, the commercial capital of Canada, through the Port Huron–Sarnia and Detroit–Windsor border crossings.
That same position makes us the perfect origin for sending your inventory from Canada to USA Amazon FBA.
Ready when you are
Open your account, get your unique receiving address, and send your first shipment this week.