3 business days or it's free*, our prep & ship guarantee WhatsApp +1 (519) 697-1473 [email protected] London, Ontario
A prep station bench with a monitor, keyboard, barcode scanner, tape gun, label printer and boxes of label rolls
FBA prep services

Your inventory, delivered to Amazon fast and damage free

Our whole goal is to deliver your inventory to Amazon fulfillment centers in Canada and the USA as quickly as possible: complete quantity, damage free, and in line with Amazon's packing and prep requirements.

Our guarantee 3 business days or it's free We guarantee to prep and ship your inventory within 3 business days, or our service is free of charge.*
What we do

Four services under one roof

Complete FBA prep

We prepare your inventory in complete compliance with Amazon's packing and prep guidelines and send it to Amazon fulfillment centers.

Consolidation and shipping to USA FBA centers

We don't want to see our customers missing any opportunities. Send your inventory from Canada to Amazon fulfillment centers in the United States: we consolidate your various shipments, ship them to Amazon FBA USA, and take care of customs clearance for free.

Amazon returns

We deal with your Amazon returns. When we receive your item from Amazon we inspect it, take pictures, evaluate its condition and report to you immediately. On your direction we send it back to Amazon or forward it to another address. If you choose to dispose of an item, we donate it to local Goodwill Donation Centers, and as an appreciation of your goodwill, we don't charge you for that removal order.

Box forwarding

We store your boxes and forward them once you need them on the market, at affordable prices.

Labelled black storage bins in wooden racks beside teal pallet racking stacked with cartons
How it works

You do two small things. We do the rest.

Your part is a purchase and a form. Everything between your supplier and Amazon's dock is our job.

Your task

Buy from your supplier and create an inbound

Order as usual, then open Dashboard → Inbound → Send Inventory and list the items. Tick "Send Received Inventory Directly to Amazon FBA" so we can ship without waiting on you.

We handle

Receive, count and inspect (free)

Shipments that arrive before 2 pm are checked in the same day. Damaged boxes are opened on the spot, photographed and reported to you; rejected deliveries are documented so you can claim your refund.

We handle

Prep and label to Amazon's requirements

Poly bags, bubble wrap, bundles, safety and FNSKU labels, all in complete compliance with Amazon's packing and prep requirements.

We handle

Pack, box and book the shipment

We build the FBA shipment, assign box contents and ship with Amazon's Partnered Carrier. Boxes are consolidated to minimize your shipping cost.

Your task

Watch it arrive

You are notified at receipt, when prep completes, and when your inventory ships, within 3 business days or the prep is free.*

The guarantee has two conditions: select "Send Received Inventory Directly to Amazon FBA" on your inbound, and keep enough wallet credit to cover that inventory's prep fees. Connecting your Amazon account is optional; it lets us print item and shipping labels for you, and opting out takes longer. Full details in the FAQ.

Two team members at long wooden prep benches with a scale, tape guns and bagged plush toys ready for labelling
A Prep Buddies team member prepping stuffed toys at a wooden bench with a label printer, tape gun and shipping scale
Your dashboard

No more Excel spreadsheets. No more emailing labels.

When we said we are a 100% FBA prep center, we meant it. From your dashboard you can create inbound and outbound shipments, manage your Amazon returns, request box forwarding, and request photos and videos of your inventory, all in a few clicks. Prefer Excel? Your spreadsheets are always still available and kept up to date.

  • Create inbound and outbound shipments
  • Manage Amazon returns and removal orders
  • Request box forwarding, photos and videos of your inventory
PB
Your dashboard · Shipments & requests
Sample view
Inbound
Outbound
Returns
Forwarding
Inbound shipment"Send Received Inventory Directly to Amazon FBA" ticked
Prep complete
Amazon returnInspected and photographed, awaiting your direction
Reported
Photo & video requestPhotos and videos of your inventory, in a few clicks
Requested
Notified at receipt, prep complete and shipped Illustration, not live data
Know the red flags

What sellers put up with elsewhere

If any of this sounds familiar, it is costing you margin.

The usual story
  • Invoices with fees that were never on the website
  • "It shipped when it shipped" with no turnaround commitment
  • Monthly fees whether you shipped anything or not
  • Damage discovered by Amazon, not by your prep center
  • Questions answered days later, by ticket
The Prep Buddies answer
  • Every fee is published on our pricing page, including the non-compliance fees from our own terms
  • No minimums, no monthly fees, no hidden fees
  • Every shipment is counted and inspected free, with photo damage reports before we accept it
  • Instant contact policy: WhatsApp a real person, 09:00–17:00 EST
Beyond FBA

Order fulfillment (FBM) and Walmart

Order fulfillment (FBM)

Selling merchant-fulfilled? We pick, pack and ship your FBM orders directly to your customers from our warehouse. $3.50 per unit plus $1.00 per additional item in the same order. See pricing.

Walmart Fulfillment Services

Expanding to Walmart? We prep and forward inventory for Walmart Fulfillment Services too. Contact us for details and a quote for your catalogue.

Get started

Send your first shipment this week

Register, get your unique receiving address, and create your first inbound shipment in minutes.